Terms of service

1. Agreement

These terms govern use of the AdIntelivo platform. By creating an account or using the service you agree to them on behalf of the agency you represent, and you confirm you are authorised to do so.

2. The service

AdIntelivo provides competitive intelligence reporting for marketing agencies. We provide the software; you decide which client accounts to monitor and what to do with the output. We are not an advertising agency, a media buyer or a reseller, and we do not manage your clients’ campaigns.

3. Accounts and access

You are responsible for keeping login credentials secure and for the actions of every user you invite into your workspace. Tell us promptly at support@adintelivo.com if you believe an account has been compromised. We may suspend access where we reasonably believe it is being used to breach these terms or to harm the service.

4. Your responsibilities

• Connect only advertising accounts you are authorised to access.
• Have the necessary permission from your clients to monitor and report on their markets.
• Do not attempt to reverse engineer, resell or white-label the platform itself without written agreement.
• Do not use the service to build a competing intelligence product.

5. Fees

Subscriptions are billed monthly in advance at the plan rate. Fees are exclusive of tax. You may cancel at any time; cancellation takes effect at the end of the current billing period and we do not refund part-months. We will give 30 days’ notice before any price change affecting your plan.

6. Third-party platforms

Where you connect a third-party platform, your use of that platform remains governed by its own terms. If a platform changes or withdraws access, the affected features may change or stop, and that is outside our control.

7. Accuracy and interpretation

Competitive observations are drawn from sampled public results and from third-party data providers. Search results vary by location, device, time and personalisation. The product reports what was observed; it does not guarantee that an observation is exhaustive. Use it as intelligence to inform decisions, not as a system of record.

8. Intellectual property

We own the platform, its code and its design. You own the client configuration you enter and the reports you generate for your clients, and you may use them freely in your own client work.

9. Confidentiality

We keep your workspace data confidential and do not disclose it to other customers. You agree to keep non-public information about the platform confidential.

10. Warranties and liability

The service is provided as is. To the extent permitted by law we exclude implied warranties. Neither party is liable for indirect or consequential loss, and our total liability in any 12-month period is limited to the fees you paid in that period. Nothing here limits liability that cannot be limited by law.

11. Termination

Either party may terminate for convenience at the end of a billing period, or immediately for material breach that is not remedied within 14 days of notice. On termination we delete your data as described in the privacy policy.

12. Changes

We may update these terms. Material changes are notified to account owners by email at least 14 days before taking effect. Continuing to use the service after that date means you accept the updated terms.

13. Contact

hello@adintelivo.com