1. Who we are
AdIntelivo is a business-to-business advertising intelligence and reporting platform for marketing agencies. References to “AdIntelivo,” “we,” “us,” or “our” in this policy refer to the AdIntelivo service.
Questions about this policy or a privacy request can be sent to support@adintelivo.com.
2. Information we collect
- Account and agency information: names, business email addresses, agency profile information, team roles, account settings, and support communications.
- Connected advertising data: information an authorized user permits AdIntelivo to retrieve from connected Google Ads or Meta Ads accounts.
- Client and reporting data: client names, mapped advertising accounts, budgets, report settings, alert routing, client-portal settings, and generated report snapshots.
- Usage and security information: session information, login activity, feature usage, diagnostic logs, IP-derived security signals, and audit events used to operate and protect the service.
- Public market intelligence: publicly observable advertising, search, review, landing-page, and related market information collected for the competitive-intelligence features selected by an agency.
3. Google Ads data
When an agency explicitly connects Google Ads through OAuth, AdIntelivo requests the Google Ads authorization scope needed to read authorized advertising-account data. The product uses that connection for read-only reporting and intelligence features. AdIntelivo does not use the connection to create, edit, pause, or delete campaigns, ads, keywords, or budgets.
Depending on the features used, authorized Google Ads data can include account metadata, campaign and ad-group information, ads, keywords, search terms, budgets, spend, impressions, clicks, conversions, conversion value, CTR, CPC, CPA, status information, and related reporting fields returned by the Google Ads API.
OAuth refresh tokens are stored in encrypted form and are used only to maintain the agency-authorized connection and perform requested or scheduled read-only synchronization.
Google API Services User Data Policy: AdIntelivo’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
4. Meta Ads data
When an agency explicitly connects Meta Ads, AdIntelivo uses the permissions granted by that user to identify authorized ad accounts and retrieve first-party advertising performance information for dashboards, budget intelligence, reporting, alerts, and recommendations. AdIntelivo’s first-party Meta connection is read-only and does not create, edit, publish, pause, or delete ads.
Depending on the account and features used, this can include ad-account metadata, campaign, ad-set and ad information, spend, impressions, clicks, reach, frequency, conversion/result metrics, budget information, and other reporting fields made available by the Meta Marketing API.
5. How we use information
- Provide dashboards, reporting, competitive intelligence, budget pacing, alerts, review monitoring, client portals, and requested AI-assisted recommendations.
- Authenticate users, maintain authorized integrations, and synchronize data on schedules configured by the agency.
- Generate client-ready reports and historical comparisons requested by the agency.
- Protect the service, prevent abuse, troubleshoot failures, and maintain audit and security records.
- Respond to support, privacy, and account-management requests.
- Improve reliability and user-facing product functionality using operational and appropriately aggregated information.
We do not sell connected Google or Meta account data. We do not use connected-account data to serve third-party advertising or for data-broker activities.
6. AI-assisted features and service providers
Some AdIntelivo features can use contracted infrastructure and AI service providers to process selected information in order to produce a user-requested analysis, recommendation, report, or other visible product feature. We limit information provided to service providers to what is reasonably necessary to operate the requested feature and require service providers to handle data under applicable contractual and security obligations.
Google user data is not used by AdIntelivo to train a generalized advertising model or to create advertising profiles for unrelated third parties.
7. When information may be shared
We may share information with infrastructure, database, email-delivery, analytics, security, and processing providers that help us operate AdIntelivo; with professional advisers where necessary; to comply with law or protect users and the service; or as part of a corporate transaction subject to applicable legal requirements. We do not sell personal information or connected advertising-account data.
8. Data retention and deletion
We retain information for as long as reasonably necessary to provide the service, maintain requested historical reporting, meet contractual obligations, protect the platform, or comply with applicable law. Retention periods can vary by data type and agency configuration.
Disconnecting a Google Ads or Meta Ads connection stops future synchronization from that connection. Historical snapshots or reports already created may remain until they are deleted through the product, the workspace is closed, or a valid deletion request is completed.
For instructions on deleting connected data or requesting deletion of an AdIntelivo workspace, see our Data Deletion page.
9. Security
AdIntelivo uses administrative, technical, and organizational safeguards designed to protect information. OAuth tokens and stored provider credentials are encrypted at rest by the application, network traffic is protected in transit using HTTPS in production, and access to agency data is scoped by authenticated workspace and role.
No online service can guarantee absolute security. Users should protect their account credentials and notify us promptly if they believe an account has been compromised.
10. Cookies and session technologies
AdIntelivo uses cookies and similar session technologies where necessary for authentication, security, OAuth state protection, client-portal access, preferences, and core service functionality. We may also use limited product analytics to understand how features are used and improve reliability.
11. Your choices and rights
Authorized users can disconnect advertising-platform integrations, manage team access, and change many account settings from the product. Depending on your location, applicable law may provide additional rights to access, correct, delete, or restrict certain personal information. Requests can be sent to support@adintelivo.com.
12. Children
AdIntelivo is a business service intended for organizations and professional users. It is not directed to children and we do not knowingly seek personal information from children.
13. Changes to this policy
We may update this policy as the service, applicable requirements, or our processing practices change. The effective date at the top of this page identifies the current version. Material changes will be communicated when required by applicable law or contract.